Customer Reviews

Great company overall, especially with regard to customer service. From start to finish everything went smoothly. We were pulling out a vent free gas fireplace due to carbon monoxide to replace it with an electric fireplace that is much safer. (We are in a condo and there is no chimney or flue.) First off, the showroom is very cool with various types of fireplace units. Second, Debbie was amazing to deal with when going through our options of which unit to purchase. The rip out of the old gas unit seemed smooth and quick. John the tech was very personable and took his time answering all questions. He was back a second time to do the install of the new electric fireplace and he was so thorough and careful in setting it up and answering our questions. We did have one problem the same day, but it was resolved within an hour or so after our call when Bob the owner personally came out to fix the matter. I was very impressed with him as he drove 35+ minutes almost immediately after I called. He cares very much about his customers and it really shows. I highly recommend this company!

Anthony Parisi, Butler NJ

I purchased my air conditioning unit from from another company last year and they were not helping me resolve some issues I was having with my unit. When I started to call around to other companies for assistance, I just so happened to call Mr. McNamara and he was more than happy to assist me. He seemed genuinely concerned and committed to helping me resolve the problems I was having. He was very helpful and generous with his time. I would definitely recommend him to family or friends.

Bill D.,

My experience with McNamara was wonderful. The serviceman Kephra who came today was polite and took the time to educate me on what he was doing. He was then able to show me on a screen some of the issues with my chimney. He left me with multiple options of what can be done and no pressure to do any today. Very helpful, clean and great experience.

E. McCullagh, New City, NY

Highly commendable! Professional, courteous and great teamwork!

L.B., Spring Valley, NY

Very good job!

D.S., Armonk, NY

I am very highly impressed from the salesperson, educator... all was clean and well spoken!

L.O., Mamaroneck, NY

Very professional and on-time start to finish, pricing is very competitive compared to other service providers. The company is very knowledgeable of the product and service that they are offering.

R.R., Hillsdale, NJ

Excellent service! Reasonable pricing and quick response time. Thank you!

L.F., Bardonia, NY

This installation was seamless and well worth the planning and expense. It was long overdue! Thanks Kelly for making it easy!

K.S., Nyack, NY